- Instructor:
- Duration: 1250 hours
PROGRAM DESCRIPTION:
An introduction to hospitality management including hotels, restaurants, foods service, sales, hospitality personnel, service companies, as well as the functional areas of hotel operations.
PROGRAM PREREQUISITES:
Basic English skills are required for this course.
Students must be familiar with using a personal computer, mouse, and keyboard. They must be comfortable in a Windows environment; be able to launch and close activities; and navigate to information stored on the computer. They must be able to manage files and folders.
- Must have: High School Diploma or High School Equivalency
- Must score: 9 or higher in CASAS
Upon successful completion of the course, the student will be able to:
- To analyze your own personality and your potential success in the Hospitality Industry in the light of what the industry requires of its people.
- To create an awareness of the part played by the Hospitality Industry in relation to guest services.
- To understand about the various types of hotels and motels, the history of lodging and food service, and the different ways in which they serve.
- To learn about and understand:
- Related Occupational Career Development Areas Functional Areas of Hospitality Operations
- Food and Beverage Sales
- Hospitality Personnel
- Equipment Design – Sales – Service
- Interior Design and Layout
- Hospitality Operations
- Service Companies
- Property Management
- Management Contracts
- Consulting
- Accounting
- Law
- Functional Areas of Hospitality Operations
- Engineering & Maintenance
- Marketing & Sales Divisions
- Accounting Division
- Human Resources Division
- Security Division
- To know the changes that have occurred in the industry in recent years and how these changes affect us, now and in the future.
- To know the activities of the various departments of the Hotel or Motel and to determine how these departments each contribute to successful operation of a modern-day hotel or motel.
CAREER READINESS:
After successful completion of Apple tech certification program and obtaining certification(s), A Job Readiness program and a free Resume Building Workshop will be offered to student through Ideal Career Centre, to prepare students for their job search.
CAREER PLACEMENT:
Upon successful completion of the course and certification, student will get 100% job placement assistance through Ideal Career Centre.
CAREER TITLES:
Many IT careers are Help-Desk or support positions, Network Specialists, Computer Hardware and support specialists, IT Technicians. Common duties include monitoring networks, documenting network problems, and providing technical support for company personnel.
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
ISBN: 978-1590794890
The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice Hardcover – Illustrated, April 26, 2011
ISBN: 978-0470554999
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service
ISBN: 978-1423145844
Computers and Textbook.